Delivery Info

Next Day Delivery

Orders received before 2pm on week days will be dispatched same day and delivered next working day unless otherwise advised.

Orders received after 2pm will be dispatched the following day.

Shipping Costs

We offer two shipping options for all UK customers:

Free standard delivery (3-5 days) for all orders of 6 bottles and above.

Express next day delivery (for orders received before 2pm) Costs as follows:

  • Free for orders over £250 
  • Next day delivery rates for orders under £250:
    • 1-12 bottles £9.60
    • 13-24 bottles £19.20
    • 25 bottles+ £28.80

We also offer free next delivery for account holders within 40 miles of Lloyds Wines (HP16 0JL) please contact us for details. (orders before 2pm)

Returns Info

We believe in all of our wines, and are sure you will love them too, but unopened bottles can be returned well packaged for a refund. Please contact us if you want advice on packaging/shipping etc.

Security and Payment

Your card data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.